My husband and I have never had such a dedicated young salesman, so eager to go above and beyond to deliver excellent customer service. My husband had been looking for a truck for over a month. Brian Hill showed him one but the truck didn't have all the options we wanted. Brian went out of his way and tried to have the options installed and worked very hard. We finally found a truck at another dealership and my husband called Brian to let him know because we felt we owed him a courtesy call. He was so kind even with the bad news and as they were about to hang up he remembered a truck being traded in just the day before. He asked my husband to hold on and he went to check on it. As it turned out this truck was perfect for us and he got all the information and invited my husband to come see it. A few days later my husband drove off with his new truck. Like most things in life, not everything went smoothly, but through the problems we had (not with Brian) he remained professional at all times. I like to gauge a company not on if anything ever goes wrong but what they do when it does, and how they handle the situation. I highly recommend Brian if you need a car. He had another gentleman help us while he was busy, Richard, and he was just as professional and kind. These two salesman deserve to be recognized. I was amazed that the Manger from Butler his name was Skip, called me and made sure I was okay after he heard we had some issues. This was very much appreciated and between Brian, Richard and Skip, they FAR outweighed the negative that sprung up. Please call Brian or Richard if you are need of a car...you will not be disappointed. 843-522-96969
I'll never buy another new vehicle except from Butler...and I live 7.6 hours away.
Very good customer service was provided by Mr.Robert Bailey
Debbie is amazing and has went above and beyond for us. The staff has moved at the speed of light and everyone there pulled together to help us. I'm speechless.
Found the exact vehicle I wanted and had it the next day. Very nice people, very accommodating, received a fair deal. No other dealership that I talked with, which were several, could not find the truck I was looking for. Will be a repeat customer. First Dodge I've owned and love the truck.
This dealership should be rated # 1 for their excellent service, employees who is very professional and caring to their customers. The other car dealership in Beaufort should get training from Butler Chrysler Dodge staffs.
They are all wonderful and very professional!