From the phone call to schedule till the next day to make sure everything was not just ok...but great, the people were friendly and helpful. I am happy with my service and appreciate the lost art of customer service provided! Thanks!!!
Not a bad place kinda small but the Jeep selection was awesome and by far the best I have seen . They will help with anything you need and will try to get you what you want . Also go see Robert he will tell you straight forward what he can and can't do.
My husband and I have never had such a dedicated young salesman, so eager to go above and beyond to deliver excellent customer service. My husband had been looking for a truck for over a month. Brian Hill showed him one but the truck didn't have all the options we wanted. Brian went out of his way and tried to have the options installed and worked very hard. We finally found a truck at another dealership and my husband called Brian to let him know because we felt we owed him a courtesy call. He was so kind even with the bad news and as they were about to hang up he remembered a truck being traded in just the day before. He asked my husband to hold on and he went to check on it. As it turned out this truck was perfect for us and he got all the information and invited my husband to come see it. A few days later my husband drove off with his new truck. Like most things in life, not everything went smoothly, but through the problems we had (not with Brian) he remained professional at all times. I like to gauge a company not on if anything ever goes wrong but what they do when it does, and how they handle the situation. I highly recommend Brian if you need a car. He had another gentleman help us while he was busy, Richard, and he was just as professional and kind. These two salesman deserve to be recognized. I was amazed that the Manger from Butler his name was Skip, called me and made sure I was okay after he heard we had some issues. This was very much appreciated and between Brian, Richard and Skip, they FAR outweighed the negative that sprung up. Please call Brian or Richard if you are need of a car...you will not be disappointed. 843-522-96969
I'll never buy another new vehicle except from Butler...and I live 7.6 hours away.
Very good customer service was provided by Mr.Robert Bailey